Privacy Policy

1. Introduction

Kura ("we", "our") is committed to protecting the privacy of its users. This privacy policy describes the types of personal data we collect, how we use it, and the measures we take to protect it. By using our service, you agree to the practices described in this policy.

2. Data collected

We collect the following categories of data:

• Identification data: surname, first name, email address, phone number.
• Professional data: veterinary clinic name, role.
• Usage data: interactions with the platform, login logs, IP address.
• Animal patient data: species, breed, post-operative information transmitted via WhatsApp.

3. Purpose of processing

Your data is processed for the following purposes:

• Provision and improvement of the post-operative follow-up service.
• Communication with pet owners via WhatsApp.
• Analysis and improvement of our algorithms (including AI image analysis).
• Sending notifications and reminders related to the follow-up protocol.
• Compliance with our legal and regulatory obligations.

4. Legal basis

The processing of your data is based on: the performance of the contract binding you to Kura, your explicit consent (particularly for WhatsApp communications), our legitimate interest in improving our services, and compliance with our legal obligations.

5. Data sharing

We may share your data with:

• Meta (WhatsApp Business API) — for sending messages to pet owners.
• Supabase — secure database hosting.
• Our technical subcontractors, bound by strict confidentiality obligations.

We never sell your personal data to third parties.

6. Cookies and similar technologies

Our site may use cookies strictly necessary for the operation of the service. We do not use advertising or behavioural tracking cookies.

7. Data retention

Your data is retained for the duration of your contractual relationship with Kura, then archived in accordance with applicable legal obligations. Post-operative follow-up data is retained for a maximum of 3 years after the end of the follow-up.

8. Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, destruction or alteration. This includes encryption of data in transit and at rest, as well as strict access controls.

9. Your rights (GDPR)

In accordance with the General Data Protection Regulation (GDPR), you have the following rights:

• Right of access to your personal data.
• Right to rectification of inaccurate data.
• Right to erasure ("right to be forgotten").
• Right to restriction of processing.
• Right to data portability.
• Right to object to processing.

To exercise your rights, contact us at the address below.

10. Contact

For any questions regarding this privacy policy or to exercise your rights, you can write to us at:

contact@kura-vet.fr

11. Changes

We reserve the right to modify this privacy policy at any time. Any changes will be published on this page with an updated date. We encourage you to consult this page regularly.